Privacy Policy

The purpose of this Privacy Policy is to inform you of how KG Connect Limited (hereinafter referred to as the “Company”, “we”, “us”, “our”), collects, uses and processes your personal data when you use the Company’s SoulMatcher application on iOS and Android platforms (hereinafter referred to “SoulMatcher App”) and website: https://www.soulmatcher.app (hereinafter referred to as the “Website”). The present Privacy Policy covers all persons who provide information in connection with the use of all the Company’s products and the services (hereinafter referred to as the “User(s)”, “you”) and applies to all of our operations any additional functions and services throughout the world, unless we have provided you with a separate privacy policy for a particular product, service or activity.

The Company understands that your privacy is important to you and is committed to safeguarding the confidentiality and privacy of personal information entrusted to it.

The present Privacy Policy is designed to assist you in understanding how the Company collects, uses, discloses and/or processes the personal and other information you have provided to the Company.
The Company may from time to time modify and/or amend this Privacy Policy to reflect the Company’s current privacy practices. When the Company makes changes to this Privacy Policy, the Company will revise the “updated” date stated in the first page of this Privacy Policy. The Company encourages you to periodically review this Privacy Policy to be informed about how the Company is protecting your information. The new version of this Privacy Policy shall come into effect from the moment it is posted in the SoulMatcher App and at the Website. Continuing using the SoulMatcher App and the Website, you confirm your consent to comply with the terms and conditions of the Privacy Policy in its current version. The Company recommends you to review the Privacy Policy more often in order to make sure that you are aware of the amendments hereto and understand the terms. If you do not agree with the terms of the Privacy Policy amended by the Company you should stop using the SoulMatcher App and the Website.

The present version of the Privacy Policy has come into effect on March 06, 2024 and shall remain valid until approval by the Company of a new version.

Types of personal and other information about you the Company may collect

Personal data means any type of information (i) relating directly or indirectly to a specific living individual; (ii) from which enable it is practicable for the identity of the individual to be directly or indirectly ascertained; and (iii) in a form in which access to or processing of the data is practicable.

The personal information we collect is generally in one or more of the following categories.

(1) For individuals who use our products and services in the SoulMatcher App we may collect information from you when creating a user account or from your use of our products and services in the SoulMatcher App or at Website:

• We collect Personal Data that you submit through your creation of a user account and your use of our products and services, such as your name, telephone number, e-mail address, your profile photo, personality assessment (in combination with other information).
• We may automatically collect usage data that is identifiable with you when you use our products and services, such as data and analytics about your use of our products and services, your IP address, mobile device identifiers 9information such as your device ID, advertising ID, IMEI (International Mobile Device Code)), precise geolocation data (GPS with your permission), data about your use of our Services, such as in-app interactions and usage metrics.

(2) For individuals who visit our Website we may collect information from you or from your activities on the Website.

• Like most websites and other Internet services, we may collect certain technical and device information about your use of our Website. Such information may include (without limitation) your Internet protocol (IP) address, extensive geolocation information based on your IP address, information about your device, browser and operating system, and the date and time of your visit.
• We may also use “cookies” or enlist third party services which use cookies to track your preferences and activities on our Website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences, making your subsequent visits to the website more efficient. Cookies may store a variety of information, including the number of times that you access a website, your language preferences and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major websites to better serve their users. Most browsers are designed to accept cookies, but they can be modified to block cookies. See your browser’s help files for more information. You should note, however, that without cookies some of our Website’s functions may not be available.

(3) Other interactions.

For individuals who otherwise interact with us, whether in person, by phone or email, including individuals who might be interested in acquiring our products or services, who sign-up to receive newsletters or other communications, or who respond to surveys and questionnaires, we may collect information that you provide to us during these interactions. This information may include (without limitation) your name, e-mail address and other contact information.

Please be reminded that it is your responsibility to ensure and control that any information, content, material or data you provide to us is accurate, complete and not misleading.

We do not publish or disclose non-public persons or personal data without your express and final consent where we are required by law to obtain your consent.

When you use our SoulMatcher App and the Website you can choose to share with us contact information of third parties such as from your mobile address book: phone number, name and other information. We require each of those Users to have lawful rights to collect, use and share such information from their mobile address book before providing any information to us and we are not responsible for the disclosure of information about privacy (including personal data) as a result of the User’s actions during the use of the SoulMatcher App and the Website.

For the avoidance of doubt, you confirm and undertake that the third parties data shared with us is duly collected, processed and transferred to us by you in accordance with the provisions of the relevant legislation and that you have informed the relevant persons in advance about the transfer to be made to us, and you confirm and undertake that you have obtained the express consent of the persons concerned, by means of a duly clarification provided by you, in accordance with the provisions of the relevant legislation, for processing, using and sharing the personal data of the aforementioned persons inside and outside the country by our Company as specified in this Privacy Policy, therefore we declare that our Company has no responsibility in this regard. In this context, you confirm and undertake that you are responsible and liable for all claims, applications, compensations or complaints that can arise within the scope of the data of persons from your mobile address book, which you have shared with us in order to be able to provide services to you, and whose explicit consent has been obtained by you after duly clarification provided to said persons by you in accordance with the provisions of the relevant legislation, our Company is not responsible for any claims, including but not limited to any claims, applications, compensations or complaints sent to us in this context and you confirm and undertake that you are aware of the fact that we reserve the right to recourse to you for any damage we suffer, in case our Company is subject to any judicial and/or administrative sanctions in this regard.

Your consent to collection, processing and use

We collect, process and use your personal information with your consent or as permitted or required by applicable privacy laws. How we obtain your consent (i.e., the form we use) will depend on the circumstances, as well as the sensitivity of the information collected. Subject to applicable laws, your consent may be express or implied, depending on the circumstances and the sensitivity of the personal information in question.

If you choose to provide personal information to us, we assume that you consent to the collection, processing and use of that personal information as outlined in this Privacy Policy.

If you wish to withdraw your consent to our collection, processing and use of your personal information, please contact us using the contact information in the “Contact Us” section or contact us to [email protected]. However, before we implement the withdrawal of consent, we may require proof of your identity. In some cases, withdrawal of your consent may mean that we will no longer be able to provide you with certain products or services.

If you provide personal information about another individual to us, it is your responsibility to obtain consent of that individual to enable us to collect, process and use his or her information as described in this Privacy Statement.

Children

We understand the importance of protecting children’s privacy, particularly in their online interactions. The SoulMatcher App and the Website are not designed for and don’t intentionally target or solicit to children of 18 years age and younger.

Purpose of use by the Company of personal information about you
The Company uses personal and other information about you to provide you with a more professional service tailored to your needs, based on terms of use, privacy policy, to protect your interests and the interests of other members, and to comply with the law. Below is a more detailed explanation of the various reasons why the Company uses your information, together with practical examples.

Your personal information, account data, profile data, content, customer support data, social media data, geolocation data, technical data, purchase data, third party data, usage data, technical data, ID data about you may be used by the Company to:

Administrate your account and provide you with our services:

• Create and manage your user account;
• Enable you to access and use the SoulMatcher App and the Website;
• Provide products and services;
• Provide you with customer support and respond to your requests;
• Monitor, develop and improve the SoulMatcher App, the Website, products and services;
• Ensure that the content from the SoulMatcher App and the Website is presented in the most effective manner for you and your devises;
• Keep the SoulMatcher App and the Website safe and secure;
• Communicate with you about our services;
• Process and deal with any complaints or enquiries made by you.
• To organize interaction with other users:Recommend you to other users and recommend other users to you;
• Show users’ profiles to one another;
• Enable users to search for and connect with users.
• To identify and remedy ongoing or suspected violations of the Company’s Terms of Use posted at: Find and eliminate ongoing suspected or alleged violations of the Company’s Terms of Use posted at: https://www.soulmatcher.app/terms (hereinafter the “Terms”);
• Better understand and develop countermeasures against violations of our Terms;
• Retain data related to violations of out Terms to eliminate violations and prevent the recurrence;
• Communicate to the user who submits a report, including what the Company has done as a result of such submission.

Your personal and other information about you (including photos) is also used by the Company to help you connect with other users:

• Recommend you to other users and recommend other users to you;
• Show users’ profiles to one another;
• Enable users to search for and connect with users.

The Company may use your personal data and other information about you to detect, prevent and fight fraud and other illegal or prohibited activities:

• Find and eliminate ongoing suspected or alleged violations of the Company’s Terms of Use posted at: https://www.soulmatcher.app/terms (hereinafter the “Terms”);
• Better understand and develop countermeasures against violations of our Terms;
• Retain data related to violations of out Terms to eliminate violations and prevent the recurrence;
• Communicate to the user who submits a report, including what the Company has done as a result of such submission.

Where requested by you the Company will:

• Send you and keep you updated with information by email or telephone about the Company’s services; and/or
• Send you information by e-mail or telephone about the Company’s services that the Company considers may be of interest to you.

The Company may from time to time suggest you to pass personality tests to improve your life and relationships and to get a better understanding of your personality. Passing such tests is absolutely voluntary and only you can decide who of the registered users may see your tests results. You, at any time, can also restrict access of other users to this information or close this information from other users in your profile or by sending the Company a corresponding notification to email: [email protected]. However, if you don’t pass tests suggested by the Company you may be denied registration in SoulMatcher App. The Company in no way shall use your tests results and/or share them with anyone without your direct consent and/or instructions.

Your personal information will not be used for any other purposes, disclosed or transferred without your consent unless such use, disclosure or transfer is permitted or required by law.

In some cases where you have registered or subscribed for certain services the Company may store your email address temporally until the Company receives confirmation of the information you provided via an email address or required by the applicable law.